man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in Locust during the colder seasons, when they’re needed the most to keep you toasty. While you know the team at Dynamic Comfort Solutions will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some expenses if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to more than a few calls only to find the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to ensure it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and test your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make sure it’s displaying the correct time. If it thinks it’s morning when it’s really night, it may not kick your heat on because it doesn’t understand that you’re home.
  3. Is an impasse causing your furnace to fail?
    • Check your air filters to ensure they’re not clogging things up.
    • Do you have any blocked ducts, vents or cool air intakes?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still without heat, call Dynamic Comfort Solutions at 704-485-5506 or schedule an appointment online and we’ll get your home back to the toasty and cozy place it should be.